Privacy Policy

Last updated: July 13, 2026

This Privacy Policy explains how A1 Carrier LLC ("A1 Carrier," "we," "us," or "our") collects, uses, and shares personal information when you visit our website or contact us. We are committed to protecting your privacy and handling your information responsibly.

Information We Collect

We only collect the personal information you choose to provide, primarily through our contact form. This may include:

Name — so we know who we are speaking with.
Email address — so we can respond to your inquiry.
Phone number — provided optionally, so we can reach you by phone or, if you consent, by text message.
Message content — any details you share about your freight, lanes, or request.

We do not collect sensitive personal information, and we do not knowingly collect information from children.

How We Use Your Information

We use the information you provide only for legitimate business purposes, including to:

Respond to your questions, quote requests, and inquiries.
Provide and coordinate our motor carrier and freight services.
Communicate with you about your loads, shipments, or ongoing business.
Send you SMS text messages, but only if you have expressly opted in by checking the SMS consent box on our contact form.

SMS Text Messaging

If you check the SMS consent box on our contact form, you agree to receive SMS text messages from A1 Carrier LLC related to your inquiry and our services. Message and data rates may apply. Message frequency may vary. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at 380-220-1186. Full details are available in our SMS Terms of Service.

Phone numbers collected with SMS consent will not be sold, rented, or shared with third parties or affiliates for marketing purposes under any circumstances.

How We Share Your Information

We do not sell or rent your personal information. We do not share your personal information with third parties or affiliates for their own marketing purposes. We may share information only in these limited situations:

With trusted service providers who help us operate our business (for example, our website form or email provider), and only to the extent needed to perform that service on our behalf.
When required by law, regulation, subpoena, or other valid legal process.
To protect the rights, safety, or property of A1 Carrier LLC, our customers, or others.

As stated above, phone numbers and SMS consent are never sold, rented, or shared with third parties or affiliates for marketing purposes.

Data Retention

We keep personal information only for as long as needed to respond to your inquiry, provide our services, and meet our legal and business obligations. When it is no longer needed, we take reasonable steps to delete or de-identify it.

Your Choices

Providing information through our contact form is voluntary. Opting in to SMS text messages is optional and is never a condition of doing business with us. You may opt out of text messages at any time by replying STOP, and you may contact us to ask what information we hold about you or to request that it be corrected or deleted.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

A1 Carrier LLC — based out of Columbus, OH
Phone: 380-220-1186
Email: Dispatch@a1carrierohio.com